Every company which needs customer care executives to build a healthy relation with their customers. These professionals come into the play after a customer has a made a purchase. A customer care executive is solely dedicated to solving various issues of their customers. With a lot of BPO companies in the country, the availability of… Continue reading How To Overcome Top 3 Challenges Of A Customer Care Representative?
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The Effectiveness Of Social Media Marketing For eCommerce In 2014
As we have reported before, social media promotion, although commonly applied to eCommerce, is also difficult to measure in terms of effectiveness. A recent study conducted among 351 marketing leaders seems to prove that social media effectiveness is difficult to pin down. Quantitative Methods Applied to Social Media The CMO Survey conducted in September 2014… Continue reading The Effectiveness Of Social Media Marketing For eCommerce In 2014